Drupal maintenance & supportSecurity · Updates · Monitoring

Drupal maintenance and support that keeps your site fresh and running.

Beyond building and training, we help clients maintain and nurture their Drupal websites with fresh content, bug fixes, security updates and the extra attention a website needs. Whether you don't have time to look after your site or don't know how to fix its errors, we give you long-term support to keep it running smoothly.

Since 2016Drupal support and maintenance
MonthlyAudits and performance reports
TestedUpdates checked before they go live
24hReply time on every enquiry
Maintenance & Support

Drupal website maintenance focused on long-term results.

Our goal at DevAtWork is to deliver results. We build the structure of your website with strong design and content that keep customers engaged, but our work does not end at launch. System crashes and other IT challenges can appear at any time, so we maintain your system's infrastructure and optimise website performance to support your long-term goals.

Our Drupal support services give you the assurance that your customers are always in safe hands. Grow your business with continuous maintenance, integration and service delivery. We create custom support models that strengthen your brand and help your website adapt to changing customer needs and market trends.

Our maintenance and support team uses tools such as Jenkins and Bitbucket for constant testing, module updates and performance improvements. Our work goes beyond the usual pre- and post-launch tests: we keep you up to date with the latest digital trends and build on user feedback to improve the experience.

Alongside our hands-on work, we train your team to handle Drupal systems and platforms with confidence, so your employees have the skills to work on the website. We also provide audits and monthly reports on your website's performance and any related issues.

Support plans

What's included in a Drupal support and maintenance plan.

Every Drupal support and maintenance plan is tailored to your site, but these are the parts most plans include:

IncludedWhat it means
Security updatesDrupal core and module security releases applied and tested on staging, then released to your live site.
Regular updatesCore and contributed module updates, so the site never falls far behind and future upgrades stay small.
MonitoringUptime, errors and performance checks, so problems are found before your users report them.
BackupsRegular, tested backups of code, database and files.
Fixes and small changesBug fixes and small improvements from a team that already knows your site.
Monthly reportWhat was updated, fixed and improved, and what needs attention next.

Plans are billed as a fixed monthly fee or on a time and materials basis.

End of life

Support for Drupal 7 and Drupal 10 sites after end of life.

Drupal 7 reached end of life on 5 January 2025 and Drupal 10 follows on 9 December 2026. If your site cannot be upgraded right away, we reduce the risk while you plan: we apply every available update, remove unused modules and accounts, restrict admin access, keep backups and monitoring in place, and plan the move to Drupal 11. Read more about the Drupal 10 end of life, or see our Drupal migration and upgrade services.

What's included

Our Drupal maintenance & support services.

Every engagement is tailored to your goals. These are the building blocks we combine.

01

Content & website migration

We move your content and website safely between versions, servers or platforms, without losing data, structure or SEO.

02

Testing, training & documentation

Constant testing of updates and features, training for your team and clear documentation of your Drupal platform.

03

Security maintenance

Drupal core and module security updates, applied and tested on staging before they reach your live website.

04

Ongoing support

Bug fixes, performance improvements and new features from a Drupal support team that already knows your site.

What you get

What you get with Drupal maintenance & support.

  • Drupal core and module security updates
  • Bug fixes and error resolution
  • Performance monitoring and optimisation
  • Testing on staging before every release
  • Monthly audits and performance reports
  • Training and documentation for your team
Ideal when you are
  • Too busy to look after your website
  • Seeing errors you don't know how to fix
  • Running a Drupal site without a dedicated developer
  • Looking for a long-term Drupal support company
Book a discovery call
How it works

Four steps to a site that stays healthy.

A focused process, so you get answers quickly and nothing is lost between workshops and decisions.

01

Audit

We review your Drupal website, modules, security status and performance.

02

Stabilise

We apply pending security updates, fix critical errors and set up monitoring.

03

Maintain

Regular updates, testing on staging, bug fixes and content support every month.

04

Report & improve

Monthly reports on performance and issues, plus improvements based on user feedback.

Testimonials

Trusted by teams across Europe.

EUInstitutions, multinationals and agencies
24hReply time on every enquiry
D7→D11Upgrades without losing content or SEO
®EU-registered trademark, EUIPO 019158526
Client review
“Dev@work has been one of our main web suppliers for over 4 years and has successfully carried out large-scale projects, taking over the development seamlessly. Their developers have extensive expertise in Drupal. I highly value their flexibility and straightforward and friendly communication, which make collaboration easy. They offer great value for the quality of service provided. Highly recommend!”
Begoña García CamposSenior Project Manager (Comms), GOPA Com.
FAQ

Maintenance & Support FAQ.

Common questions about our Drupal maintenance and support services.

Still have questions?Talk to our team, we reply within 24 hours.Ask us
01What does Drupal website maintenance include?

Security updates for Drupal core and modules, bug fixes, performance monitoring, testing, content support, audits and monthly reports on your website's performance.

02Why do I need a Drupal support agency?

Drupal releases security updates regularly and websites need constant care to stay secure and fast. A Drupal support agency applies and tests updates, fixes errors and keeps your site running smoothly, so you can focus on your business.

03Can you take over support for a site built by another agency?

Yes. We start with an audit of your Drupal website, then stabilise it and continue with regular maintenance and support.

04Do you train our team?

Yes. We train your employees to handle Drupal systems and platforms, and provide documentation so they can work on the website with confidence.

05How are Drupal support services priced?

We create a custom support model for each client based on your website and needs. After a short call we send a written estimate, as a fixed monthly fee or on a time and materials basis.

06Do you support Drupal 7 sites?

Yes. We maintain Drupal 7 sites, reduce the risk while they are still live and help you plan the migration to Drupal 11.

07How quickly do you apply Drupal security updates?

Security releases are applied as part of your plan, tested on staging and then released to your live site. We agree the response time for critical security releases with you when we set up the plan.

Start a project

Ship your next Drupal release with us.

Senior developers, clean code, and a reply within 24 hours.